13 dispute-specific bundles for Australian Capital Territory renters — condition reports, repairs, rent increases, entry notices, breach escalation, bond return and more. Each bundle pairs a plain-English guide citing the Residential Tenancies Act 1997 (ACT) with a ready-to-send letter template and a colour-coded evidence tracker built for how disputes are actually decided.
One-time payment. Instant download. Information only — not legal advice.
Every dispute under the Residential Tenancies Act 1997 (ACT) follows roughly the same escalation path. Knowing which stage you're at tells you exactly which bundle to use.
Photos, video, dates and descriptions — logged the moment the issue happens, not reconstructed from memory later.
Use the appropriate bundle (01–05, 07–13) to put your position in writing. If it's ignored or unresolved within your stated timeframe, escalate.
For noise and neighbour disputes, contact the free Conflict Resolution Service on (02) 6189 0590. Most disputes never need to reach ACAT.
File your application with your evidence bundle. ACAT can order compliance, repairs, and compensation. The ACT was the first Australian jurisdiction to abolish no-grounds terminations entirely.
Each row is its own bundle — a guide, a ready-to-send letter, and an evidence tracker built around that specific situation.
| # | Bundle | Use when | Key Law |
|---|---|---|---|
| 01 | Condition Report Dispute | Move-in discrepancies between the report and the actual property | s.29 |
| 02 | Noise and Quiet Enjoyment | Persistent noise from lessor-controlled sources — diary-based evidence | Sch 1 cl 52 |
| 03 | General Repair Request | Non-urgent maintenance — appliance, plumbing, structural damage | Sch 1 cl 54, 57 |
| 04 | Urgent Repair Notice | Health/safety emergency — burst pipes, gas leak, heating failure | Sch 1 cl 60–62 |
| 05 | Minimum Housing Standards | Structural, weatherproofing, or safety standards not met | s.19A–19C |
| 06 | ACAT Application Pack | Escalation when prior requests ignored | ss.72–84 |
| 07 | Entry Notice Response | Deficient entry notice — inadequate notice, too many inspections | Sch 1 cl 77–82 |
| 08 | Rent Payment Protection | Real-time payment ledger — your defence against arrears allegations | n/a |
| 09 | Rental Increase Contest | Rent increase that is excessive or invalid | s.64AAA–64C |
| 10 | Pet Consent Request | Pet request — lessor must apply to ACAT to refuse | s.71AE–71AF |
| 11 | Lease Assignment & Subletting | Formal request to transfer your lease or sublet to a new occupant | RTA 1997 |
| 12 | Termination Notice Challenge | Termination notice received — check it states a valid ground | ss.43–60 |
| 13 | Bond Return Request | End of tenancy — formal demand for bond release | s.20, ss.33–35 |
No. Everything in the system is information and templates based on the Residential Tenancies Act 1997 (ACT), written to help you understand your rights and act on them — it isn't a substitute for advice from a tenancy service or lawyer about your specific situation.
ACAT.
PDF guides and letter templates, plus XLSX evidence trackers — everything downloads instantly after purchase and works in any spreadsheet program that opens .xlsx files.
The $97 system covers all 13 bundles for Australian Capital Territory. Most renters only need one or two — but disputes have a way of compounding, and having the rest ready means you're not starting from scratch next time. Just want the trackers? The $49 option covers all 13 bundles, minus the letter templates and guides.
The system is built to work alongside these, not instead of them.
All 13 bundles — guides, letter templates, and evidence trackers — built from the Residential Tenancies Act 1997 (ACT).
Every bundle, every letter, every tracker — built from the legislation that applies to your Australian Capital Territory tenancy.
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