13 dispute-specific bundles for New South Wales renters — condition reports, repairs, rent increases, entry notices, breach escalation, bond return and more. Each bundle pairs a plain-English guide citing the Residential Tenancies Act 2010 (NSW) + 2024 Amendment with a ready-to-send letter template and a colour-coded evidence tracker built for how disputes are actually decided.
One-time payment. Instant download. Information only — not legal advice.
Every dispute under the Residential Tenancies Act 2010 (NSW) + 2024 Amendment follows roughly the same escalation path. Knowing which stage you're at tells you exactly which bundle to use.
Photos, video, dates and descriptions — logged the moment the issue happens, not reconstructed from memory later.
Put your position in writing citing the relevant part of the Residential Tenancies Act 2010 (NSW) + 2024 Amendment. NSW has no mandatory breach-notice step, so you can apply to NCAT directly — but if it's ignored within your stated timeframe, a free complaint often resolves it first.
Lodge a free complaint on 13 32 20. Fair Trading contacts the landlord — and lodging one does not stop you also applying to NCAT.
File with the Consumer & Commercial Division — $60 standard, $15 concession. NCAT can order repairs, compensation, rent reductions, bond release, and stay evictions.
Each row is its own bundle — a guide, a ready-to-send letter, and an evidence tracker built around that specific situation.
| # | Bundle | Use when | Key Law |
|---|---|---|---|
| 01 | Condition Report Dispute | Move-in discrepancies — return your annotated report within 7 days | ss.29, 31 |
| 02 | Minimum Standards Enforcement | Property fails fitness / minimum standards — mould, hot water, safety | s.52 |
| 03 | Noise and Quiet Enjoyment | Persistent noise from landlord-controlled sources — diary evidence | s.50 |
| 04 | General Repair Request | Non-urgent maintenance — appliance, plumbing, structural | ss.63, 65 |
| 05 | Urgent Repair Notice | Emergency — self-arrange and be reimbursed up to $1,000 | s.64 |
| 06 | NCAT Application Pack | Any unresolved dispute — applications, fees, evidence index | NCAT CCD |
| 07 | Rent Payment Protection | Real-time payment ledger — your defence against arrears allegations | RTA 2010 |
| 08 | Rental Increase Contest | Excessive increase — NCAT challenge within 30 days of the notice | ss.42, 44 |
| 09 | Entry, Privacy & Inspections | Deficient entry notice — wrong notice, hours, or over the 4/year cap | ss.55, 57 |
| 10 | Pet Consent Request | Pet request — 21-day deemed-consent clock on the landlord | ss.70A–70D |
| 11 | Termination Notice Challenge | Notice received — no-grounds evictions are banned; test the notice | ss.86, 87E–87M |
| 12 | End of Tenancy & Cleaning | Moving out — 'reasonably clean' standard, not professional cleaning | RTA 2010 |
| 13 | Bond Return Request | File your own RBO claim the day you vacate — 14-day clock on landlord | Pt 8, s.159 |
No. Everything in the system is information and templates based on the Residential Tenancies Act 2010 (NSW) + 2024 Amendment, written to help you understand your rights and act on them — it isn't a substitute for advice from a tenancy service or lawyer about your specific situation.
NCAT.
PDF guides and letter templates, plus XLSX evidence trackers — everything downloads instantly after purchase and works in any spreadsheet program that opens .xlsx files.
The $97 system covers all 13 bundles for New South Wales. Most renters only need one or two — but disputes have a way of compounding, and having the rest ready means you're not starting from scratch next time. Just want the trackers? The $49 option covers all 13 bundles, minus the letter templates and guides.
The system is built to work alongside these, not instead of them.
All 13 bundles — guides, letter templates, and evidence trackers — built from the Residential Tenancies Act 2010 (NSW) + 2024 Amendment.
Every bundle, every letter, every tracker — built from the legislation that applies to your New South Wales tenancy.
See every state